Additional Articles for July 2004 Issue

 

www.business.gov

For better or for worse, the entrepreneur or small business owner will need to deal with federal, state, and local governments. Boy, have we got the site for you. Spun off from the SBA (Small Business Administration) site by SBA Administrator Hector Barreto, offers an extraordinary amount of information about regulations, taxes, responsibilities toward employees, and even how to do business with a huge variety of various government agencies.

The very first link on the home page, State and Local Gateway, is a portal which will take you to the most useful links for your state. Or as the site describes it, “Quickly connect to the laws, regulations, tools, resources, services and online transactions offered by your state and local government.” It’s a handy compendium of necessary information. Of course, the same material can be accessed at www.maine.gov, a site which should be included in any Maine businessperson’s bookmark collection.

Back at business.gov’s home page, the “Doing Business” link is worth investigating. You may have thought treating your customers right was a matter of courtesy and common sense. There’s more to it than that. “The relationship a business builds with its customers is the benchmark of its success. However, the creation of a mutually beneficial relationship goes beyond offering products and services customers want to purchase. Businesses must also respect their customer’s rights by abiding by consumer protection laws and other regulations that ensure fair advertising, pricing, warranties, credit and collections.” (emphasis ours—ed.). As they say, not knowing the law is not a defense.
So you might want to sign up for the BusinessLaw Newsletter. The come-on sounds like an ad on a cereal box or an infomercial, “Be the first to know about new hard-to-find tools and tips that save your business time and money.”

Business.gov will also help you get a “Federal Employer Identification Number (EIN)” or lead you to the Compliance Assistance Directory which will “locate federal compliance assistance resources and small business liaison contact information.” Elsewhere, you can find information on using an “eTool” which “will help small, lowhazard service or retail businesses implement an emergency action plan, and comply with OSHA’s emergency standards.”

While most business sites have scads of information on starting a business, this one offers assistance at the other end. “Getting Out of Business” cheerfully proclaims. “If you’ve never given any serious thought to exiting your business, now is the time. For sole proprietors, getting out of business can be nearly as easy as quitting a job. For most other small business structures, however, exiting is a multistep process that can take from weeks to years depending on the size of the organization and the reasons for exiting.”

We found the most intriguing aspect of business.gov to be the incredible amount of information we didn’t even know we ought to know. For example, you can get help “in determining if you need to complete an I9 Employment Eligibility Verification Form for a worker. Some workers require an I9 and others do not. The system will ask a series of questions to make this determination. If an I9 Form is not required, no further action will be required.”

There are also sections dealing with Business Development, International Trade, Financial Assistance, Workplace Issues, Taxes, Buying and Selling, Laws and Regulations, and Forms.

We frankly found the site a little scary, but forewarned can be very useful indeed. Business.gov is worth a visit, if only to see your tax dollars at work.

 


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